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Frontline Employees Can Make or Break Retail and Service Companies

By Guest PostDecember 7, 2012EconomyAmazon, analyst, best buy, chris derose, commercial workforce, company leader, down, employee, Google, hewlett packard, j c penney, management structure, michigan, noel tichy, retailers, ritz carlton, service companies, shopping cart, top, university, US, zappos

ANN ARBOR — Retailers and service companies still utilizing a top-down management structure likely don’t see the connection between the frontline and the bottom line until it’s too late, according to University of Michigan professor Noel Tichy.

In the U.S. alone, retail and service workers are estimated to total more than 15 million people, or nearly one-fifth of the U.S. commercial workforce. Despite the common corporate tag line about “people are our most important asset,” we don’t see many company leaders tap into more than a tiny percentage of the knowledge, creativity and judgment of their largest group of employees. (more…)

Journalist Blasts Mainstream Media for Failing to Anticipate 2008 Financial Crisis

By Guest PostDecember 3, 2012Economy, Media, Politics2008 financial crisis, accountability, calhoun college, columbia journalism review, core, dean starkman, failure, financial companies, financial journalist, journalism, literate citizen, Media, pittsburgh journalist, poynter fellowship, pulitzer prize, richard hofstadter, subprime mortgage crisis, yale

Dean Starkman, a Pulitzer Prize-winning financial journalist for the Columbia Journalism Review, shared his theories about the 2008 financial crisis with students at a Calhoun College master’s tea on Nov. 29. His talk was sponsored by the Poynter Fellowship in Journalism at Yale.

Starkman, who is currently writing a book on what he regards as the failure of the media to anticipate the financial crisis, explained that he believes the evidence was there, yet no major news sources reported it. “I don’t like the financial press and institutionalized media because they screwed up the pre-crisis coverage, and I don’t like the new media people either — so what do I like?” Starkman joked. (more…)

Future of Corporate Governance

By Guest PostDecember 2, 2012Economyboard directors, challenges for investors, company performance, corporate governance, corporate governance professionals, corporate spinoffs, say on pay

Weinberg symposium addresses critical issues in corporate governance

The University of Delaware’s John L. Weinberg Center hosted a symposium, “Governance Issues of Critical Importance to Institutional Investors,” on Friday, Nov. 9, on UD’s Newark campus. (more…)

Keep Your Public Relations Fresh as a Daisy

By Guest PostNovember 27, 2012Economygood pr, healthy pr, public relations

Is your organisation’s public relations practice stale? Or maybe it’s dead? If you are not taking advantage of good PR, then you are missing out on big opportunities for growth. Not only that, but you are probably failing the responsibility you owe to your stakeholders. Good PR means taking your organisation’s presence in the community seriously. Do a good job and keep it fresh. (more…)

A Country of Two Tales

By Guest PostNovember 23, 2012Economy, PoliticsChina, confucius institute, country, delaware, Economy, gdp, global impact, gross domestic product, growth engine, iew, Japan, jastak burgess hall, jianguo chen, market, policy, soes, state capitalism, state owned enterprises, two tales, united states, university

Confucius Institute director addresses global impact of China’s economy

China’s economy has undergone astounding growth during the past 60 years, with its gross domestic product (GDP) climbing from just under $18 billion in 1949 to almost $6 trillion in 2011. Most of that growth has occurred since 1980, when the country’s economic reform began.

The result? China has emerged from being known as “the world’s most populous country” to the “growth engine for the world’s economy.”

But the double-digit growth that China witnessed every year from 2003 to 2011 has slowed, leading to much debate about the seriousness of the downturn and how it will reverberate across the globe. (more…)

Making Farm Fresh Affordable

By Guest PostNovember 22, 2012Economyfood bank, grocery stores, local farmers, local food economy, program

New Food Bank program makes local produce accessible to low-income community

“We want to make sure you have access to the best produce,” says University of Delaware anthropology senior Dan Reyes. “To locally-, naturally- and organically-grown fruits and vegetables. Pesticide-free. Herbicide-free. The kinds of food normally too expensive to buy in grocery stores.” (more…)

Job Market Sluggish for College Grads

By Guest PostNovember 18, 2012Economy, Jobscollege graduates, job market, political uncertainty, recruiting trends

EAST LANSING, Mich. — The job market for new college graduates, hampered by a lackluster economy and political uncertainty, will increase at a sluggish 3 percent this academic year, predicts Michigan State University’s annual Recruiting Trends report. (more…)

Want Better Employees? Get Somebody Else To Rate Their Personalities, Suggests New Study.

By Guest PostNovember 16, 2012Economyassessment, business, co worker, current employees, evaluation tool, job, maastricht university, michael scott, performance, personality test, phenomenon, potential, predictive, self rated, the office, toronto, university, ute huelsheger

TORONTO, ON – Businesses will get more accurate assessments of potential and current employees if they do away with self-rated personality tests and ask those being assessed to find someone else to rate them, suggest results from a new study.

Previous job performance studies have shown that outsiders are best at rating an individual’s personality in terms of how they work on the job. But observers in these studies have always been co-workers. (more…)

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