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Independent Study Demonstrates Productivity Gains and ROI of 243 Percent for Microsoft Dynamics CRM 2011

By Guest PostMay 3, 2011Technologybrad wilson, businesses, forrester consulting, Microsoft, microsoft dynamics crm 2011, microsoft outlook, risk adjusted roi, roi, total economic impact

*Data details extensive quantitative savings and efficiencies from implementation of Microsoft Dynamics CRM 2011.*

REDMOND, Wash. — May 3, 2011 — Microsoft Corp. today released the results of a Microsoft-commissioned study conducted by Forrester Consulting, “The Total Economic Impact of Microsoft Dynamics CRM 2011,” May 2011. The Total Economic Impact^TM, a standard methodology developed by Forrester Research Inc., captures and quantifies the voice of the customer relative to technology investments. This study concludes that a 2,000-employee composite organization with an initial deployment of 50 users would experience a three-year, risk-adjusted ROI of 243 percent^* over a payback period of 4.1 months. Forrester Consulting credits the familiar, intelligent and connected experiences delivered by Microsoft Dynamics CRM 2011 as fundamental to the ROI and rapid payback period. (more…)

IGH Solutions Drives User Adoption Up by 246 Percent by Switching From Salesforce.com to Microsoft Dynamics CRM

By Guest PostNovember 23, 2010Technologybrad wilson, drew climer, igh solutions, Microsoft, microsoft dynamics, microsoft dynamics crm, microsoft outlook, microsoft sharepoint, microsoft sql server, salesforce, software

*With new deployment, company increases ROI by 595 percent and resolves data entry issues.*

REDMOND, Wash. — Nov. 23, 2010 — Microsoft Corp. today highlighted the benefits attained by IGH Solutions, a world leader in developing and delivering innovative solutions for specialty and dimensional printing, in three years since switching from Salesforce.com to Microsoft Dynamics CRM. They include an increase in sales-team productivity valued at $1.2 million, nearly $400,000 in reduced costs for licensing fees, a 246 percent increase in user adoption, and an ROI of 595 percent — all realized by establishing a cost-effective and standardized sales-force automation solution for use across the enterprise.

With Microsoft Dynamics CRM, IGH Solutions also resolved integration and data entry issues that had plagued the company because Salesforce.com could not integrate with its Hagen ERP system. In addition, the company was able to capitalize on its existing investment in Microsoft business productivity software, including Microsoft Outlook, Microsoft SharePoint, Microsoft Office, Microsoft InfoPath and Microsoft SQL Server, because of the interoperability Microsoft Dynamics CRM has with these applications. (more…)

Office Web Apps Planner Brings Documents to the Cloud

By Guest PostJune 3, 2010Technologyaustralia, campbell, emailing to yourself, engelbert humperdinck, glenn miller orchestra, idc, international data corporation, Japan, jill campbell, latin america, microsoft business division, microsoft excel, microsoft news center, microsoft office, microsoft onenote, microsoft outlook, microsoft power point, microsoft word, office web apps, pocket pc, sharepoint, steno booster, windows longhorn

*Lead Product Planner Jill Campbell talks about Office Web Apps, the free, lightweight, Web-based versions of Microsoft Office programs that will become available this month, enabling users to access their documents anytime, anywhere.*

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Independent Study Demonstrates Productivity Gains and ROI of 243 Percent for Microsoft Dynamics CRM 2011

IGH Solutions Drives User Adoption Up by 246 Percent by Switching From Salesforce.com to Microsoft Dynamics CRM

Office Web Apps Planner Brings Documents to the Cloud