Tag Archives: microsoft dynamics crm 2011

Independent Study Demonstrates Productivity Gains and ROI of 243 Percent for Microsoft Dynamics CRM 2011

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*Data details extensive quantitative savings and efficiencies from implementation of Microsoft Dynamics CRM 2011.*

REDMOND, Wash. — May 3, 2011 — Microsoft Corp. today released the results of a Microsoft-commissioned study conducted by Forrester Consulting, “The Total Economic Impact of Microsoft Dynamics CRM 2011,” May 2011. The Total Economic ImpactTM, a standard methodology developed by Forrester Research Inc., captures and quantifies the voice of the customer relative to technology investments. This study concludes that a 2,000-employee composite organization with an initial deployment of 50 users would experience a three-year, risk-adjusted ROI of 243 percent* over a payback period of 4.1 months. Forrester Consulting credits the familiar, intelligent and connected experiences delivered by Microsoft Dynamics CRM 2011 as fundamental to the ROI and rapid payback period. (more…)

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UNI/CARE Moves Electronic Health Record for Connected Health and Human Services Onto Microsoft Dynamics CRM 2011

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*Microsoft alliance will extend combined offering to its network of partners.* 

SARASOTA, Fla., and REDMOND, Wash. — March 29, 2011 — Microsoft Corp. and UNI/CARE Systems today announced they will work together to enhance coordinated care and information sharing in health and human services by pairing UNI/CARE’s Pro-Filer™ 2011 electronic health record (EHR) with Microsoft Dynamics CRM 2011.

Pro-Filer 2011 is an ONC-Authorized Testing and Certification Bodies fully certified EHR for public and behavioral health, utilized across approximately 500 agencies in 42 states. With Microsoft Dynamics CRM 2011, the combined technology platform will break down silos across agencies, departments and programs, such as behavioral health, public health, child and family services, primary care, and corrections and rehabilitation, to facilitate collaboration, coordinate services, help improve quality and outcomes, and enhance efficiencies. (more…)

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