Microsoft delivers on its enterprise social vision with accelerating user, customer and engagement growth.
REDMOND, Wash. — June 25, 2013 — Today marks one year since Microsoft Corp. announced its acquisition of Yammer, the leading provider of enterprise social networks. Since the acquisition, Microsoft’s enterprise social momentum has accelerated in all areas, including new users, paid customers, user engagement, innovation, and the ecosystem of partners selling and connecting to the Yammer platform.
Twelve-month growth highlights include the following:
Registered users have grown by more than 55 percent to nearly 8 million.
Paid networks increased more than 200 percent year over year.
Yammer user activity (i.e., messages, groups and files) has approximately doubled year over year. (more…)
States in need of best practices and flexible IT solutions that improve access, quality and efficiency in the financing and delivery of health and human services programs.
REDMOND, Wash., and WASHINGTON — Nov. 13, 2012 — The American Public Human Services Association (APHSA), in coordination with Microsoft Corp., today released the results of a new survey of health and human services departments and agencies nationwide. The report, “A Promising Future for HHS Transformation — The Real Impact of IT System Modernization,” includes survey findings that identify the expectations, strategies and practices that health and human services (HHS) agencies use for the planning, acquisition and implementation of their information technology (IT) systems.
APHSA and Microsoft surveyed 67 agency program leaders from 35 states at various stages of modernizing their HHS IT systems, from those who have implemented solutions for eligibility determination and benefit issuance, case management, and online self-service to those who had not yet modernized. The survey focuses on capturing the agencies’ experience with organizational transformation planning efforts, the agencies’ system life-cycle challenges, and the impact and benefits the agencies experienced from IT modernization. The results revealed that with dynamic executive leadership, due diligence and solid program management practices, departments are seeing incremental benefits expected of IT modernization, but a number of challenges remain. With those challenges, a bright path exists to achieve the desired business benefits for transformation through the promise of today’s technology. (more…)
*Company saves more than $300,000 and increases overall productivity*
REDMOND, Wash. — March 3, 2011 — Microsoft Corp. (Nasdaq “MSFT”) today highlighted how Century Payments Inc., an emerging leader in the electronic payments industry and recently ranked 11th on the Inc. 500 Fastest-Growing Companies list, has saved more than $300,000 and counting since switching from Salesforce.com to Microsoft Dynamics CRM Online in 2009. Century Payments also helped increase end-user adoption and overall company productivity as a result of the switch.
“Given our exponential growth, we needed a solution flexible enough to both provide immediate short-term results and adapt to our growing business needs without the high licensing or development costs,” said Scott Harlow, vice president of information technologies and security at Century Payments. “We got that with Microsoft Dynamics CRM. We now have the freedom to change aspects of our solution quickly and on the fly, without the added time and expense of external developers and resources.” (more…)
*With new deployment, company increases ROI by 595 percent and resolves data entry issues.*
REDMOND, Wash. — Nov. 23, 2010 — Microsoft Corp. today highlighted the benefits attained by IGH Solutions, a world leader in developing and delivering innovative solutions for specialty and dimensional printing, in three years since switching from Salesforce.com to Microsoft Dynamics CRM. They include an increase in sales-team productivity valued at $1.2 million, nearly $400,000 in reduced costs for licensing fees, a 246 percent increase in user adoption, and an ROI of 595 percent — all realized by establishing a cost-effective and standardized sales-force automation solution for use across the enterprise.
With Microsoft Dynamics CRM, IGH Solutions also resolved integration and data entry issues that had plagued the company because Salesforce.com could not integrate with its Hagen ERP system. In addition, the company was able to capitalize on its existing investment in Microsoft business productivity software, including Microsoft Outlook, Microsoft SharePoint, Microsoft Office, Microsoft InfoPath and Microsoft SQL Server, because of the interoperability Microsoft Dynamics CRM has with these applications.(more…)
