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IBM Delivers New Services to Help Clients Move Enterprise Applications to the Cloud

By Guest PostJanuary 29, 2013Technologyalbert mombarg, analytics, Argentina, australia, barcelona, big data, brazil, canada, cloud adoption, cloud based transactions, cloud center, cloud computing, cloud models, cloud service, cloud today, core application, crm, enterprise, erp, Europe, five continents, france, Germany, global delivery model, ibm, ibm sce, ibm smartcloud, innovative analytics, it, it environments, it sourcing arrangements, Japan, jim comfort, lifecycle, mobile computing, model, network, new center, online access, os instance, philips smart tv, roi, sap applications, sce, self service clouds, smartcloud enterprise, social business, spain, technology and innovation, US, vishal sikka, world map

Financial, healthcare, government and electronics clients tap IBM SmartCloud Enterprise+;
IBM SmartCloud for SAP Applications now available globally

ARMONK, N.Y. – 29 Jan 2013: IBM today announced global availability for its cloud service on five continents—plus a new center opening in Spain—based on its industry-leading sourcing business to host SAP® applications and other core operations. Now clients can turn to cloud computing for enterprise applications while reducing the overall cost of IT and at the same time, expanding online access and investing in innovative analytics, social business and mobile computing.

Many organizations are eager to leverage the economic advantages of cloud computing to run their critical applications on the cloud. These applications require deep technical expertise, around-the-clock customer service, tight security and ongoing maintenance – features typically found in IT sourcing arrangements but not in the “one-size-fits-all” model of self-service clouds. (more…)

Microsoft Demonstrates Windows 7 and Windows Phone 7 Connected Experience Benefits for the Retail and Hospitality Industry at NRF 2011

By Guest PostJanuary 10, 20111 commentTechnologyapplications, brendan omeara, crm, customer relationship management, digital signage, embedded systems, enterprise resource planning, erp, microsoft corp., modern store architectures, multichannel capability, national retail federation, shop direct group, silverlight, simon witts, windows 7, xbox

*Shop Direct Group and Tesco demonstrate how Windows 7 and Windows Phone 7 technology connect stores, operations and the mobile shopper from desktops to data centers to digital devices.*

NEW YORK — Jan. 10, 2011 — Microsoft Corp. today announced that business-critical Windows 7 applications for the retail and hospitality industry will be demonstrated in its booth (No. 836) this year at the National Retail Federation’s 100th Annual Convention & Expo. The demonstrations will showcase how Windows 7 enhances connected store, customer and operations experiences on the desktop as well as via an array of mobile and in-store devices, including smartphones, point-of-sale (POS) devices, self-service transactional kiosks, and informational kiosks, including digital signage. (more…)

Microsoft Dynamics Introduces “Cloud CRM for Less” Offer

By Guest PostDecember 6, 2010Technologycloud crm for less, crm, customer relationship management, data reduction systems, economic pressures, michael park, Microsoft, microsoft business solutions, microsoft dynamics crm online, open letter, oracle, salesforce

*Microsoft executive invites Salesforce.com and Oracle customers to consider Microsoft Dynamics CRM Online.*

REDMOND, Wash. — Dec. 6, 2010 — Microsoft Corp. today released an Open Letter from Michael Park, corporate vice president, sales, marketing and operations, Microsoft Business Solutions, inviting customers to learn about and evaluate Microsoft Dynamics CRM Online. As part of the letter, Microsoft announced the “Cloud CRM for Less” offer for Salesforce.com and Oracle customers. Through this offer, Microsoft will rebate eligible customers up to $200 for each user that makes the switch to Microsoft Dynamics CRM Online between now and June 30, 2011. The offer can be applied for services such as migrating data or customizing the solution to meet unique business needs. More details on the offer can be found at https://www.cloudcrmforless.com. (more…)

Microsoft Dynamics CRM Named a Leader by Two Independent Research Firms

By Guest PostAugust 4, 20103 commentsTechnologybrad wilson, crm, decision-makers, forrester research, gartner magic quadrant, magic quadrant, microsoft dynamics, sales force automation, tool, web 2.0

REDMOND, Wash. — Aug. 4, 2010 — Microsoft Corp. today announced Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave™: CRM Suites Customer Service Solutions, Q3, 2010 (July 2010) report, while Gartner placed it as a Leader in the Magic Quadrant for Sales Force Automation (July 2010) report.

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Pilot Safety Protocol Could Help Dentists Reduce Errors

By Guest PostAugust 4, 2010Healthcrew resource, crm, david sarment, dental association, dental offices, dentists, emergency, harold pinsky, hospitals, maria gunnes sibbel, nuclear plants, pilots, russell taichman, safety procedures, taichman, u-m dental faculty, university of michigan

ANN ARBOR, Mich.—Pilots and dentists have more in common than one might think: Both jobs are highly technical and require teamwork. Both are subject to human error where small, individual mistakes may lead to catastrophe if not addressed early.