Tag Archives: forrester research

IBM Delivers New Software and Cloud Services to Accelerate Social Business

ARMONK, N.Y. – 28 Jan 2013: IBM today announced new software and cloud-based services to help business leaders, such as chief marketing officers and chief human resource officers, advance their organization’s transformation with the adoption of social business technology. The new offerings will help business leaders integrate IBM’s industry-leading social networking and analytics technologies into their business processes to empower the 21st Century workforce and transform client experiences. (more…)

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Eleven for ’11 – My Favorite Moments of 2011

*By Frank X. Shaw, Corporate Vice President, Corporate Communications*

Every year at this time there’s a glut of “year in review” and “best of” lists that come out. Last night I was reading the Rolling Stone “best songs/albums/movies” issue, and was gratified to note that some albums/artists/movies I saw and liked made the list. I feel relevant. 🙂

Of course, there also tends to be year in review lists about the tech industry as well. Sometimes I agree, sometimes I don’t! This year, I thought I’d try my hand, and publish my own “Microsoft year in review” thoughts, and a slide show list of my favorite Microsoft moments of 2011. I was having trouble narrowing my slideshow down to a top-ten list, so on the advice of my old friend Nigel Tufnel, my slide show goes to 11. (more…)

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Microsoft Dynamics CRM Named a Leader by Two Independent Research Firms

REDMOND, Wash. — Aug. 4, 2010Microsoft Corp. today announced Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave™: CRM Suites Customer Service Solutions, Q3, 2010 (July 2010) report, while Gartner placed it as a Leader in the Magic Quadrant for Sales Force Automation (July 2010) report.

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