Mobile devices have become ubiquitous because we get to see people using them at office, in homes, on the road, and even at important client meetings. The use of mobile devices definitely has its own advantages for the enterprise and business owners are able to feel that with every passing day. Enterprises that have employees using mobile devices for doing their daily work have seen a rise in productivity. There has also been an improvement in customer service thereby directly affecting the revenue generation. (more…)
When we use Skype to talk to our dear ones, we don’t think twice about it. Why have we not adopted the same video conferencing for our work? This might sound a little strange but if you think a little deeper on the subject then you are sure to be smiling at being so naïve to have not used the Skype as your primary communication tool. We are all aware of the significance of business communication and the kind of role video conferencing plays. Video conferencing has come a long way from being just the hazy video quality we received at our offices – the devices used nowadays are far more advanced that provide high resolution video and superior audio quality. (more…)
The term cloud telephony is popularly used nowadays. But what is it? Cloud telephony is a very broad term with several definitions, but no definitive ones. Understandably this causes confusion and apprehension for businesses when considering cloud telephony systems. The simplest way to define cloud telephony is that it is a system that integrates applications, web services and IT infrastructure over the Internet.
Is Cloud Telephony Good for your business?
There are several computing models that can be used as a framework for cloud telephony that allows any type of business to scale their requirements instantly, be it an upscale or downscale manner. In other words, cloud telephony can be used practically by any type of business, small to medium to large businesses. (more…)
Today’s businesses are rapidly adopting new technologies. One example is Cloud Telephony. To meet the demand for this service, multiple different providers have emerged in the market. While it may be beneficial to join the bandwagon and achieve your business goals, it is also very important to sit down and think of the factors that need to be considered while switching over to cloud telephony.
The following factors should be thought of in advance before making a decision. This consideration should be done by all types of businesses, including SMBs (Small and Medium Sized Businesses) and major corporations. After all, adopting a new technology may mean changing certain factors and functionality features of your company.
1. The Size of Your Business
Why it this important? Nowadays, there are different service providers offering cloud telephony as one of their services. Each service provider also offers several packages. Thus, it requires the need for you to sit down and analyze your business. Is it considered a small business or a medium sized business? Is it even a large business? Your answer to these questions will help you match your requirements to the range of services offered, and choose the one that fits you best. (more…)
