Tag Archives: business value

IBM Report: Half of Surveyed Chief Executive Officers Plan to Adopt Cognitive Computing by 2019

73 percent of surveyed CEOs also say cognitive computing will play a key role in their organizations’ future

ARMONK, N.Y. – 06 Jul 2017: Cognitive computing has nearly endless possibilities to improve business processes and functions with 73 percent of surveyed CEOs in a recent IBM (NYSE: IBM) study citing it will play a key role in their organizations’ future and all executives in the study anticipating a 15 percent return on investment from their cognitive initiatives. (more…)

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IBM Study: CIOs Have a New Boss – Customers

Study of more than 1,600 CIOs adds customer satisfaction to the tech executives’ performance review

ARMONK, N.Y. – 13 Mar 2014: With consumers engaging more directly with businesses through mobile and social media, more than 60 percent of CIOs will focus more heavily on improving the customer experience and getting closer to customers, according to a new report released by IBM.

The report, entitled “Moving from the Back Office to the Front Lines – CIO Insights from the Global C-suite Study” is based on face-to-face conversations with more than 1,600 CIOs from 70 countries and 20 industries worldwide.  The research, conducted by IBM’s Institute for Business Value, reveals that customers drive CIOs to turn their focus to the front lines.  (more…)

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IBM Establishes the Smarter Energy Research Institute to Advance the Utility of the Future

Hydro-Québec (Canada), Alliander (Netherlands) and DTE Energy (USA) Join as the First Members

YORKTOWN HEIGHTS, N.Y. – 25 Oct 2012: IBM today announced the launch of the Smarter Energy Research Institute, a new industrial research collaboration model aimed at accelerating innovation across the global energy and utilities market. Hydro-Québec (Canada), Alliander (Netherlands) and DTE Energy (USA) join as the first members.

The Smarter Energy Research Institute is a new collaboration between corporate research and the energy and utilities industry to transform leading energy companies through the use of predictive analytics, system optimization and advanced computation to deliver better services to their customers. Combining IBM Research’s expertise in the areas of mathematical sciences, computer science and high-performance computing with the deep-power engineering and operational know-how of the participating members, the Institute will focus on five core innovation tracks to pursue joint research and where shared investments, knowledge and capabilities will benefit every member. Each company will identify and be active in up to two tracks that match their business and operational priorities. The areas include: (more…)

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