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IBM Study: CIOs Have a New Boss – Customers

By Guest PostMarch 13, 2014Technologybusiness strategy, business value, cio, critical trends, customers, data scientists, ibm study, ibv, macro economic changes, market factors, new boss, peter korsten, statistician, value

Study of more than 1,600 CIOs adds customer satisfaction to the tech executives’ performance review

ARMONK, N.Y. – 13 Mar 2014: With consumers engaging more directly with businesses through mobile and social media, more than 60 percent of CIOs will focus more heavily on improving the customer experience and getting closer to customers, according to a new report released by IBM.

The report, entitled “Moving from the Back Office to the Front Lines – CIO Insights from the Global C-suite Study” is based on face-to-face conversations with more than 1,600 CIOs from 70 countries and 20 industries worldwide. The research, conducted by IBM’s Institute for Business Value, reveals that customers drive CIOs to turn their focus to the front lines. (more…)

Modern Defense

By Guest PostJune 26, 2012Education, Generalafrican countries, burt abrams, business strategy, cita, economic development, economic growth, fdi, foreign direct investment, france, gdp growth, hiv, hiv situation, internet, jim butkiewicz, laurence seidman, light, modern defense, newark campus, parameter, pearson hall, robert schweitzer, samuel mathey, sheldon demby, skype, speed of connection, stacy weile, time lag, university of delaware, video conference, voice, west africa

First UD student successfully defends doctoral dissertation via Skype

Samuel Mathey, a graduate student in the Department of Economics at the University of Delaware, has become the first doctoral student in the Alfred Lerner College of Business and Economics to successfully defend a dissertation via Skype.

On Tuesday, June 12, Mathey’s dissertation committee sat in a Pearson Hall video conference room on UD’s Newark campus while he attended his defense virtually from France.

Committee members for Mathey’s defense included Burt Abrams (chair), professor of economics; Jim Butkiewicz, professor of economics; Laurence Seidman, professor of economics; and Robert Schweitzer, professor of finance. (more…)

Good Intentions Ease Pain, Add to Pleasure: UMD Study

By Guest PostJanuary 21, 2012Culture, General, Healthbenevolent condition, business, business strategy, computer, electric massage, god, god and evil, good intention, intention, kurt gray, malicious condition, medicine, nurse, pain, parenting, physical experience, pleasure, power, real world applications, relationships, sooth pain, tender care, university of maryland

COLLEGE PARK, Md. — A nurse’s tender loving care really does ease the pain of a medical procedure, and grandma’s cookies really do taste better, if we perceive them to be made with love – suggests newly published research by a University of Maryland psychologist. The findings have many real-world applications, including in medicine, relationships, parenting and business.

“The way we read another person’s intentions changes our physical experience of the world,” says UMD Assistant Professor Kurt Gray, author of “The Power of Good Intentions,” newly published online ahead of print in the journal Social Psychological and Personality Science. Gray directs the Maryland Mind Perception and Morality Lab. (more…)

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IBM Study: CIOs Have a New Boss – Customers

Modern Defense

Good Intentions Ease Pain, Add to Pleasure: UMD Study