Soldiers and Families Can Suffer Negative Effects from Modern Communication Technologies, Says MU Researcher
COLUMBIA, Mo. – As recently as the Vietnam and Korean wars, soldiers’ families commonly had to wait months to receive word from family members on the front lines. Now, cell phones and the internet allow deployed soldiers and their families to communicate instantly. However, along with the benefits of keeping in touch, using new communication technologies can have negative consequences for both soldiers and their families, according to a study by University of Missouri researcher Brian Houston. This research could lead to guidelines for how active military personnel and their families can best use modern communications.
“Deployed soldiers and their families should be aware that newer methods of communication, especially texting, can have unintended impacts,” said Houston, assistant professor of communication in the College of Arts and Science. “The brevity and other limitations of text messages often limit the emotional content of a message. The limited emotional cues in text messages or email increases the potential for misunderstandings and hurt feelings. For example, children may interpret a deployed parent’s brief, terse text message negatively, when the nature of the message may have been primarily the result of the medium or the situation.” (more…)