Tag Archives: community stars

Got Product Questions? Microsoft Has Answers – More Than 500,000 per Day

*Every day more than half a million people visit Microsoft Answers to get their burning Microsoft product questions answered. The company’s recently refreshed question-and-answer forum brings together consumers, experts and technical enthusiasts into a single online community.*

REDMOND, Wash. – April 4, 2011 – Ever since he retired in 2005, Ronnie Vernon’s time has been his own. The former heavy equipment instructor gets to spend his days doing exactly what he likes to do. So each morning he fires up his computer, heads to the Microsoft Answers site, and settles in for a long day answering questions about Windows.

Vernon can’t quite explain why he spends up to 12 hours a day offering strangers tech support. “Over the years I’ve tried to figure out why people do what they do with volunteering, but I never came up with a good explanation,” said Vernon, a Microsoft Most Valuable Professional (MVP) community leader recognized by Microsoft for actively sharing his real world technical expertise with consumers. “Basically, you have some knowledge, you see some people who have problems, and you just like to help.” (more…)

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