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News Websites Should Target “Reward Seekers”, MU Researcher Finds

Website designers should strive for simplicity, invoke emotion to boost online revenue

As newspaper sales continue to decline, many news organizations are searching for ways to improve readership and revenues from their online presences. Now, University of Missouri researchers have found that news organizations should target readers with certain personality traits in order to optimize their online viewership. Paul Bolls, an associate professor of strategic communication at the MU School of Journalism and a 2011-2012 MU Reynolds Journalism Institute Fellow, has found that news consumers who have “reward-seeking” personalities are more likely to read their news online and on mobile devices, and to engage with websites, by leaving comments on stories and uploading user-generated content.

In a study accepted for presentation at the 2013 International Communication Association conference in June, Bolls surveyed more than 1000 respondents and placed them into two personality groups: reward seekers and threat avoiders. He found that reward seekers tend to use the Internet liberally, searching out entertainment and gratification, while threat avoiders tend to be more conservative, looking only for information that directly affects them. Bolls found that respondents identified as reward seekers were much more likely to engage with news websites as well as more likely to use mobile devices such as smartphones and tablets to consume news. He says this knowledge should direct news organizations to target these reward seekers. (more…)

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